Here's What They're Are Saying

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Working with Allan has given us valuable tools and strategies to enhance our customers' experiences. His collaborative approach, understanding of customer needs, and innovative thinking are of great value to our team, and we look forward to continuing to build our relationship and working with him more in the future.

Allan facilitated a Customer Experience Workshop for my entire company, Divine Flooring, which profoundly impacted our business. The workshop helped us identify critical areas in our customer journey that needed more focus, enabling us to enhance the overall experience we provide to our clients. Allan’s expertise in customer experience is a testament to his deep understanding of what drives successful businesses.

Allan is a natural leader who consistently excels in fostering team clarity, engaging team members, enhancing

customer experience, and supporting personal growth. He has a keen understanding of the dynamics within a

team and excels at facilitating communication, alignment, collaboration, and trust among team members.

Additionally, he has an ability to repetitively create cohesive and focused leadership teams that are better

equipped to drive a company’s strategic objectives.

I was very fortunate to have Allan facilitate a customer service workshop for the leadership team at

Holt Renfrew's Calgary location. My team was captivated by his insights and knowledge and was regarded as one of the best workshops our team has experienced. Allan helped us identify important gaps in our service along the customer journey, inspiring the team to deliver an exceptional customer experience. His insights and passion had a lasting impact on our business.

Allan led my team at Rangeland RV in a transformative course on customer experience, which proved to be instrumental in making significant improvements to how we serve our clients. His ability to engage and inspire a team is truly remarkable, and the impact of his guidance continues to resonate within our organization.

I had the pleasure of working with Allan for a year, and during that time, his coaching helped me navigate a critical

transition into an executive role at Shane Homes. His guidance was invaluable, and I can honestly say that his insights shaped the way I lead today.

Allan has a unique ability to bring clarity to complex situations. He excels at aligning leadership teams, boosting team member engagement, and improving customer experiences. But beyond that, what really sets Allan apart is his genuine passion for helping others succeed. His coaching sessions—whether in workshops or one-on-one—were a great mix of strategic advice and personal encouragement. I always left feeling more focused and confident in my direction.

As a business coach, Allan has an innate ability to identify the strengths and areas for growth in individuals and teams. He has a unique talent for providing constructive feedback and guidance that helps others reach their full potential. His dedication to helping others succeed is truly commendable. He may be the most disciplined person I know.

Beyond his professional abilities, Allan is also an excellent human being. He is kind, compassionate, and always willing to help those in need. His integrity and ethical values make him a great colleague and a trusted friend.